Client Portal Terms and Conditions

London CIV Client Portal Terms and Conditions

The use of this Client Portal (the “Portal”) indicates your acceptance of the following terms and conditions. Your use of any services provided online now or in the future means you are also subject to the applicable terms. We reserve the right to change the Portal and these terms and conditions from time to time without notice to you, and your continued use of the Portal indicates your continued acceptance of the terms and conditions as modified.

The following policies also apply to the use of the Client Portal:

  • Our Privacy Policy which can be found here.
  • Our Acceptable Use Policy which can be found here.
  • Our Cookie Policy which can be found here.

Terms of Use

The documents provided by the London LGPS CIV Ltd and its third-party affiliates within this Portal are only for the use of the London Local Government Pension Schemes who are shareholders in the London LGPS CIV Ltd (“Members”) and their advisers (who qualify as “professional clients” in terms of the Financial Conduct Authority rules) and are not intended for members of the public. 

All title, ownership rights and intellectual property rights in and to the documents shall remain the property of London LGPS CIV Ltd or third parties where relevant. Downloading or forwarding any file is prohibited to distribute to persons not permitted under these Terms and Conditions is strictly prohibited.

Company information and Regulated Status

London CIV is registered in England and Wales, with registration number 09136445. Our registered office address is Fourth Floor, 22 Lavington Street, London. SE1 0NZ. London CIV is Authorised and Regulated by the Financial Conduct Authority under the firm reference number 710618.

Copyright Notice

This Portal and the information contained within it is protected by copyright. Reproduction of part or all of the Portal contents in any form is prohibited. Content of this Portal may not be edited, altered, adapted in any way or copied to any other publication (including electronic, hard copy or others). Interior deep linking or framing of this Portal is prohibited without permission of London LGPS CIV Ltd.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not permit anyone to gain or attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.


The views, opinions, conclusions and findings expressed in the documents or any other related material on this Portal are those of the relevant contributor and do not necessarily reflect the views of London LGPS CIV Ltd, its affiliates, officers, directors, partners, employees or consultants. The information contained in this Portal consists of opinions and indicators only and is not intended to be relied upon to make business decisions. This information is subject to change without notice.

The information does not in any way constitute investment advice. Examples used in these reports do not imply that they will prove profitable in the future neither is it known if they will feature in any future fund offerings by the London LGPS CIV Ltd.

Any investment made into an London LGPS CIV Ltd fund is made solely on the basis of the relevant fund documentation.

Any information included in the Portal is not part of the contract formed with the any fund offered by the London LGPS Ltd. 

The value of an investment may go down as well as up and investors may not get back the amount originally invested. Past performance is no guide to future performance.

No warranties, representations or undertakings are made by the London LGPS CIV ltd about the content of this Portal. While we will endeavour to maintain our other online services, we cannot guarantee that this Portal will always be accessible to you nor can we guarantee that services provided by this Portal will not be interrupted. Furthermore, whilst we operate strict internal procedures regarding the integrity of the Portal, we cannot promise that our site or any information that you may download or copy will be error or virus or bug free. For the avoidance of doubt, we disclaim responsibility for any damages that may be caused to you as a result of using this Portal as well as any damages third parties may cause to you by your use of this Portal resulting from a breach of Portal security and any damages third parties may cause to you as a result of you forwarding on any tokenized links to third parties.

We may update and change our site from time to time to reflect changes to our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.


April 2021

© London CIV 2021
London LGPS CIV Limited is a private limited company, registered in England and Wales, registered number 9136445. Registered office 4th Floor, 22 Lavington Street, London, SE1 0NZ. Authorised and Regulated by the Financial Conduct Authority number 710618.

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